FICKLE MOOON ANTIQUES SHOP POLICY STATEMENTS

 

The Fickle Moon Antiques logo is registered with the United States Copyright Office.  All rights reserved.

 

Sales Policy:

All items are sold ‘as is’.  All orders are non-refundable.  By ordering and submitting payment you agree to these terms and policies.

 

Taxes:

The buyer is responsible for paying applicable taxes.

 

Condition Reports & Statements:

Antique and vintage items may show variable wear, defects, restorations, replacement parts, imperfections, distress and or repairs.  The absence of a condition report does not imply that the item is in perfect condition.  No statement in any of the listings shall be deemed to be a warranty, representation, or assumption of liability with respect to age, condition, or size.  The buyer assumes full responsibility and liability for the item in which they purchase.   We make great efforts to accurately characterize each item and the photographs are an integral part of the item description.  All sales are final.

 

Claims Policy:

In the unfortunate event that an item is damaged in transit, there are several steps that must be followed before a refund can be issued.  The buyer is required to contact me within 24 hours of receiving a damaged item.  All of the packing material and boxes must be retained.  Refunds for items damaged in transit CANNOT be processed without the original packing materials.  The buyer is required to contact the shipping agent to initiate the claims process.  The buyer should take pictures of the damaged item and email  them to me and have them available for the claims agent.  If the exterior of the box arrives damaged, the buyer should have the delivery agent make a note of the damage.  If an item is damaged in transit, the buyer is required to contact me within 24 hours (no exceptions).

 

International Customers:

International customers are required to contact me prior to bidding.  International sales will be handled through eBay’s Global Shipping Program.  International customers are responsible for any duty or customs fees that are incurred.  All items are sold ‘as is’; all orders are non-refundable.