FICKLE MOON ANTIQUES SHIPPING & HANDLING POLICY

SHIPPING:

Items that are too large and exceed the limits of the three common carriers must be shipped through a third-party shipping agent. It will be the responsibility of the buyer to secure a shipping agent and we will work with your selected shipping agent. It is recommended to get at least three estimates from insured shipping agents. We are not affiliated with any shipping agent(s) and we are not responsible for any loss or damage upon the release of an item to a third party shipping agent.

CLAIMS:

In the unfortunate event that an item is damaged in transit, there are several steps that must be followed before a refund can be issued.  The buyer is required to contact me within 24 hours of receiving a damaged item.  All of the packing material and boxes must be retained.  Refunds for items damaged in transit CANNOT be processed without the original packing materials.  The buyer is required to contact the shipping agent to initiate the claims process.  The buyer should take pictures of the damaged item and email  them to me and have them available for the claims agent.  If the exterior of the box arrives damaged, the buyer should have the delivery agent make a note of the damage.  If an item is damaged in transit, the buyer is required to contact me within 24 hours (no exceptions).

International Customers:

International customers are required to contact me prior to bidding.  International sales will be handled through eBay’s Global Shipping Program.  International customers are responsible for any duty or customs fees that are incurred.  All items are sold ‘as is’; all orders are non-refundable.

LISTINGS:

Antiques are not new and may show variable wear, defects, restorations, replacement parts, imperfections, distress, and or repairs. The absence of condition remarks does not imply that the item is in perfect condition. No statement in this listing shall be deemed to be a warranty, representation, or assumption of liability with respect to age, condition, size, quality, variety, importance, provenance, or historical relevance of any of these items. We make great efforts to accurately characterize each item and the photographs are in integral part of the item description. Please note that photographs may have had size modifications for display purposes.  Variations in color may occur due to digital processing. All items are sold “as is”, “as found”.